Hi All

I've recently upgrade to DPM 2012 from 2007 and everything was going fine until a drive cleaning operation failed (I'm using a DELL TL2000). I have run the dell diagnostics and everything passes ok however every DPM long term protection job fails with the following error

'DPM could not reserve the drive resource because one of the required drive resources is not online or it needs cleaning or servicing. (ID 24052)'

Looking at the library it shows the Drive (in use: 0/Idle: 1)

Any help with this would most appreciated.

I am currently in the process of migrating our backups to DPM 2012. I set up a protection group and moved 6 servers onto it the first night and all the jobs ran successfully. The second day I modified the protection group and added a further 20 servers to it. The backup jobs added are mostly just disk volumes and system state protection. Just after midnight, a lot of the jobs failed with this error:

Type:    Tape backup
Status:    Failed
Description:    The job was cancelled because the user modified the associated protection group. (ID 33342)
    More information
End time:    25/07/2012 12:05:01 a.m.
Start time:    25/07/2012 12:04:57 a.m.
Time elapsed:    00:00:03
Data transferred:    0 MB
Cluster node    -
Source details:    xxxxxxx\xxxx
Protection group:    xxxxxxxx
Library:    IBM TotalStorage 3573 Tape Library
Tape Label (Barcode):    -

I certainly wasn't modifying the protection group at the time. The modification was done early in the afternoon and the protection group was scheduled to start backup at 11:00pm. Has anyone else seen this error before?

Gents, I tried to backup to tape Windows 2008 R2 System State/Bare Metal Recovery items and see the following error:

 I open R2 server in DPM 2010 console, choose System State/Bare Metal Recovery items on Recovery Tab -> (right click) Create recovery point -> Long term tape protection.

Consistency check is OK. I did it again, no errors.

I see some topics with the same error in this forum, but I don't see solution.

I checked remote R2 server, D:\WindowsImageBackup\ doesn't exist. But MTA share exists.

I see this issue with on R2 servers. These R2 servers were installed some time ago (1 month). Backup features were added after DPM agent installation.

Two another R2 servers don't have this issue and tape backup works fine for System State/Bare Metal Recovery. These servers were installed approx 6 moths ago.

Can anyone explain, what is wrong and how to fix that ?

Thanks

I have several PGs and for some reason only 1 of them actually runs the monthly backup to tape. I have a few that are initially backed up to disk for short-term, long-term 1 month.

For some reason most of them do not run the monthly backup to tape job. I do not get any errors and I see the protection status as "OK".

Anyone else go through this issue or seen it before? Thanks!

In this scenario we have a DPM 2012 R2 UR6 running on Windows 2012 R2.

When we attempt to recover a data from expired tape;

1. Right click the expired tape and select 'Mark tape as free'

2. Right click and 'Unmark tape as free'

3. Right click and 'Recatalog imported tape'

After a while we are able to see the 'External DPM Tapes' and able to dig right down to where the file is.

4. Right click file and go through the wizard to recover to alternative location.

5. At the final stage, DPM GUI crashes and we see this screen: 

In the event viewer, we are able to see Event ID 943:

The description for Event ID 943 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to connect to the DPM database because the database is in an inconsistent state.

Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>95</Seq><TimeCreated>08/07/2015 11:12:12</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>DBCorruptionException</ExceptionType><ExceptionMessage>DLS error:  SP='dbo.prc_ARM_DataSource_GetServerName' Error=50001</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.DB.DBCorruptionException: DLS error:  SP='dbo.prc_ARM_DataSource_GetServerName' Error=50001
   at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ValidateReturnValue(String errorTitle)
   at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.DatasourceHelper.GetDatasourceServerName(SqlContext sqlCtx, Guid datasourceId)
   at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.PrmCatalog.GetDatasourceServerName(Guid datasourceId)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.Datasource.FillAppSpecificPropertiesForFS(ProtectionConfigType protectionConfig)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.Datasource.SetDestinationConfig(IMCatalogDB imCatalog, DatasetType dataset, RecoveryInformationType recoveryInformation, RecoveryTaskDefinitionType recoveryTaskDefinition)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.Datasource.AddRecoveryTaskDefinitionForDataset(IMCatalogDB imCatalog, JobTranslator jobTranslator, DatasetType dataset, RecoveryInformationType recoveryInformation, Boolean additionalRestore, Boolean isSerial, Guid parentTaskDefId)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.Datasource.GenerateRecoveryTaskDefinitions(IMCatalogDB imCatalog, JobTranslator jobTranslator, RecoveryInformationType recoveryInformation, Guid parentTaskDefId)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.RecoveryTranslator.GenerateRecoveryTaskDefinitionsRecursively(IMCatalogDB imCatalog, JobTranslator jobTranslator, RecoveryInformationType recoveryInformation, Guid parentTaskDefId)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.RecoveryTranslator.GenerateRecoveryTaskDefinitions(IMCatalogDB imCatalog, RecoveryInformations recoveryInformations)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.RecoveryTranslator.StartRecovery(Guid jobDefinitionId, Guid jobId, RecoveryInformations recoveryInformations, AdhocJobsContext jobContext)
   at Microsoft.Internal.EnterpriseStorage.Dls.Intent.RecoveryTranslator.StartRecovery(String recoveryXml, Guid jobDefinitionId, Guid jobId, AdhocJobsContext jobContext)
   at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CIntentServices.TriggerRecovery(UInt16* bstrIMCatalogXml, _GUID jobDefinitionId, _GUID jobId, AdhocJobsContext jobContext)
   at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CCoreServices.TriggerRecovery(CCoreServices* , UInt16* bstrRecoveryInformationXml, _GUID jobDefinitionId, _GUID jobId, UInt16* bstrJobContextXml, tagSAFEARRAY** exceptionResult)</ExceptionDetails></FatalServiceError>


the message resource is present but the message is not found in the string/message table

To me this looks like a bug, anyone have any further recommendations?

Thanks.

Hi.

I have a newly installed DPM 2012 R2 on a Windows 2012 R2 with a standalone dedicated SQL server which is causing me a bit of a headache right now.

I'm about to restore some files from an imported tape media, the tape is from our previous DPM server (DPM 2010). I have identified the media and cataloged it and i'm able to browse it to choose wich files to restore. But as soon as i try to finish up a restore job it causes the console to crash.

My server is running just fine with backups and restores from i.e tapes that is backed up by this server - no problem there - but imported is not working.

Below is the message from console when it crashes.

Connection to the DPM service has been lost.

Review the application event log for information about a possible service shutdown. Verify that the following services are not disabled:
            DPM
            DPM Replication Agent
            SQLAgent$MSSQLSERVER
            MSSQL$MSSQLSERVER
            Virtual Disk Service
            Volume Shadow Copy

ID: 917

Any ideas?

//Dan

I need to prune the tape catalog because the DPMDB keeps growing.

If I prune the tape catalog to 1 month, will I get the same information in the Recovery pane in DPM? I like to know what dates I have tape backups for and what the barcode labels are.

Thanks.

Hi

We have a Protection Group with 160 members currently attached to it. The group has the following customized Recovery Points:-

- 1 recovery point every 1 day for the last 2 weeks, 1 recovery point every 1 month for the last 60 months and 1 recovery point every year for the last 5 years.

The schedule is as follows:-

- Every Day at 01:00, Every Month on First Day at 01:00 and Every 12 Months on 01 January at 01:00.

The daily tape backups are working fine without issue but neither the Monthly or Yearly backups are being attempted. We have checked the monthly backups for this issue for the last few months and are unable to see any evidence of the Monthly schedule even running? This means that we are having to manually label the Daily tapes once a month as Monthly tapes but they will then stay on the Reports for the next 5 years as DPM will constantly request these tapes back.

Are you able to help with this matter?

Not that we really want to do this but if we removed the group completely and re-create it would this cause problems with our restore points?

Hi there.

Does anybody know a VTL Software which is for free to play around / learning / testing tape library handling with DPM?

Thanks in advance

Regards
Olaf

I am working on a project and I need to provide a list of backups jobs that failed from January 1st, 2015. 

Is there a command I can run on the Data Protection Management console or an option in System Center 2012 R2 DPM?

Been searching for a few hours now. 
Thanks for your time, I appreciate it. 

Just got an error when backing up to tape.

The operation failed because of a protection aent failure ID 998 Details: The parameter is incorrect 0x80070057

Searching the error i get alot of hits that says that this is a problem in 2010 and that it is fixed in 2012. But I'm running 2012 ;)

DPM Forum,

We have an HP 1x8 G2 autoloader with an internal LTO5 tape drive.  We are running Microsoft DPM 2010 (latest build) and have been experiencing tape backup failures for the past week.  When DPM starts to perform tape backups to the tape drive, the autoloader and tape drive will "drop off" the system (not present in Device Manager, either).  All jobs fail and the only way to get the autoloader and tape drive to appear back in Device Manager is to power-cycle the autoloader.

I have opened a case with HP Support and it has already been escalated as they detect no issues with the autoloader, tape drive or HBA (HP smart Array P212 SAS controller).  Of course, I think that the Library and Tape Tools tests pass because the equipment was power-cycled.

In any case, I've upgraded the HP tape device drivers, uninstalled and reinstalled them but cannot get the tape drive to appear in DPM 2010.  I've also tried the "remap" procedure at a command prompt and rescanned for devices in DPM but the tape drive fails to appear (only the autoloader appears along with the slots).

Can anyone assist or does this indicate an issue with the tape drive itself?

Thanks,

Joe

Recently reinstalled Windows Server 2012 R2 , SQL Server 2012 & SCDPM 2012 R2 with UR7.

After this I've installed got everything working as I wanted it and believed everything going smoothly, until now.

I can't seem to get around this problem at all. Whenever I click "View Contents" or "Recatalog" tape I get a crash of MMC, the problem closes and doesn't help me get data from the tape.

Does anyone have any suggestions to fix this error?

ERROR 1

The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

An unexpected error caused a failure for process 'mmc'.  Restart the DPM process 'mmc'.

Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>17/08/2015 15:05:16</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>CmdletInvocationException</ExceptionType><ExceptionMessage>Value cannot be null.
Parameter name: s</ExceptionMessage><ExceptionDetails>System.Management.Automation.CmdletInvocationException: Value cannot be null.
Parameter name: s ---&gt; System.ArgumentNullException: Value cannot be null.
Parameter name: s
   at System.IO.StringReader..ctor(String s)
   at Microsoft.Internal.EnterpriseStorage.Dls.ConfigurationManager.XmlHelper.DeserializeInquiryPathEntryType(String xmlString)
   at Microsoft.Internal.EnterpriseStorage.Dls.ConfigurationManager.InquiryPath..ctor(String path)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.ProtectableObject.get_JunctionlessPath()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.FileSystem.FsDataSource.get_Name()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.FileSystem.VolumeRecoverysource..ctor(OMSqlRetryReader reader, Guid dataSourceId, DpmObjectType type, DpmServer dpmServer, DataLocation dataLocation, Boolean isExternalDatasource)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.FileSystem.FileObjectFactory.CreateRecoverySource(OMSqlRetryReader reader, Guid dataSourceId, DpmObjectType type, DpmServer dpmServer, DataLocation dataLocation, Boolean isExternalDatasource)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmHelper.CreateRecoverySource(OMSqlRetryReader reader, Guid dataSourceId, Guid writerId, String componentType, DpmServer dpmServerPassed, DataLocation dataLocation, Boolean isExternalDatasource)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource.CreateRecoverySource(OMSqlContext sqlContext, DataLocation dataLocation, Guid datasetId)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.Datasource.GetRecoverySourceOnDatasetId(OMSqlContext sqlContext, DpmServer dpmServer, Guid physicalDatasetId)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.ArchiveMedia.UpdateRecoverySourceInformation(OMSqlContext sqlContext)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.ArchiveMedia.GetRecoverySourceCollection()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.ArchiveMedia.TriggerMediaRecatalog(JobStateChangedEventHandler progressHandler)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.RecatalogMedia.CallBack(Object[] paramsList)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.RecatalogMedia.DoProcessing()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.Utils.DpmCmdletBase.ProcessRecord()
   at System.Management.Automation.CommandProcessor.ProcessRecord()
   --- End of inner exception stack trace ---
   at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.UICommon.ParameterizedCmdLetWrapper`1.Invoke()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.UICommon.RecatalogMedia.Execute()
   at Microsoft.Internal.EnterpriseStorage.Dls.UI.ConfigurationPage.LibraryManagementTab.RecatalogMedia_Click(Object sender, EventArgs e)
   at Microsoft.Internal.EnterpriseStorage.MmcContainer.NavigationPaneControl.RibbonButton.RibbonTab_MouseDown(Object sender, MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseDown(Message&amp; m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message&amp; m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</ExceptionDetails></FatalServiceError>


the message resource is present but the message is not found in the string/message table

ERROR 2

Fault bucket , type 0
Event Name: DPMException
Response: Not available
Cab Id: 0

Problem signature:
P1: mmc
P2: 4.2.1205.0
P3: mmc.exe
P4: 6.3.9600.16384
P5: System.Management.Automation.CmdletInvocationException
P6: System.Management.Automation.Runspaces.PipelineBase.Invoke
P7: 3C5528E59307681C
P8:
P9:
P10:

Attached files:
C:\Users\administrator.REASEHEATHW2K\AppData\Local\Temp\2\tmpDC95.xml
C:\Users\administrator.REASEHEATHW2K\AppData\Roaming\Microsoft\Microsoft System Center 2012 R2 Data Protection Manager\DPMUI0Curr.errlog.2015-08-17_15-05-16.Crash

These files may be available here:
C:\Users\administrator.REASEHEATHW2K\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_mmc_b0a936e00dfb6653958ee0fd14a0968ba4fcb3_00000000_156cfcab

Analysis symbol:
Rechecking for solution: 0
Report Id: 5dcbd148-44f1-11e5-80bc-00221987426d
Report Status: 2048
Hashed bucket: 

ERROR 3

Fault bucket , type 0
Event Name: DPMException
Response: Not available
Cab Id: 0

Problem signature:
P1: mmc
P2: 4.2.1205.0
P3: mmc.exe
P4: 6.3.9600.16384
P5: System.Management.Automation.CmdletInvocationException
P6: System.Management.Automation.Runspaces.PipelineBase.Invoke
P7: 3C5528E59307681C
P8:
P9:
P10:

Attached files:
C:\Users\administrator.REASEHEATHW2K\AppData\Local\Temp\2\tmpDC95.xml
C:\Users\administrator.REASEHEATHW2K\AppData\Roaming\Microsoft\Microsoft System Center 2012 R2 Data Protection Manager\DPMUI0Curr.errlog.2015-08-17_15-05-16.Crash

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 5dcbd148-44f1-11e5-80bc-00221987426d
Report Status: 262144
Hashed bucket: Fault bucket , type 0
Event Name: DPMException
Response: Not available
Cab Id: 0

Problem signature:
P1: mmc
P2: 4.2.1205.0
P3: mmc.exe
P4: 6.3.9600.16384
P5: System.Management.Automation.CmdletInvocationException
P6: System.Management.Automation.Runspaces.PipelineBase.Invoke
P7: 3C5528E59307681C
P8:
P9:
P10:

Attached files:
C:\Users\administrator.REASEHEATHW2K\AppData\Local\Temp\2\tmpDC95.xml
C:\Users\administrator.REASEHEATHW2K\AppData\Roaming\Microsoft\Microsoft System Center 2012 R2 Data Protection Manager\DPMUI0Curr.errlog.2015-08-17_15-05-16.Crash

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: 5dcbd148-44f1-11e5-80bc-00221987426d
Report Status: 262144
Hashed bucket: 

As you can see the problem crashes and three errors are left in the Windows Application Event Viewer, pasted above.

Thanks in advance.

Regards,

Oliver.

I have a Dell TL2000 tape library with two LTO5 drives and a LTO5 cleaning tape labelled as CLNUxxxx in slot 24. At the advice of Dell I have disabled auto-cleaning in the library and am trying to schedule cleaning on the DPM side.

DPM does not see the slot the cleaning tape is in after an inventory, regardless of whether this is slot 24 or whether we move it to another slot. The tape and slot simply don't appear in the Libraries view. I have assumed this is a sign that DPM is recognizing it as a cleaning tape, but when I run Start-DPMTapeDriveCleaning with the drive as a parameter, I get the following error:

"Start-DPMTapeDriveCleaning : Cleaning tapes are not available in IBM TotalStorage 3573 Tape Library, to clean the selected drives. Please add cleaning tapes and restart the cleaning job. (ID: 31114)"

Any ideas what I can do (other than re-enable auto clean on the library and break some of my backup jobs?

I have upgraded my library and drive firmware and drivers to the versions recommended by Dell, but this has made no difference. I'm hesitant to upgrade DPM to a later rollup unless the changelog clearly addresses this issue, because the last rollup I applied destroyed my production system and caused weeks of disruption.

DPM Forum,

How can I set my Recovery Goals in DPM 2010 so that a daily backup tape is marked as "offsite ready" the following day after the backup has completed?

I recently had to remove Long Term Protection from DPM 2010 to troubleshoot a disappearing tape drive issue.  I did not document what the Recovery Goals were.  Now, during daily backups, the 2nd tape (our nightly spills over into a 2nd tape) does not get marked "offsite ready" the next morning.  During last night's backup, data from last night was written to that 2nd tape that had data from the previous night.  Once that tape filled up, it did get marked as offsite ready.  How can I properly set the Recovery Goals?

Note: I have "co-location" enabled but I may not need it as there is only 1 Protection Group.

Thanks in advance,

Joe

Type:	Tape backup
Status:	Failed
Description:	The operation failed because of a protection agent failure. (ID 998 Details: The device is not connected (0x8007048F))
	More information
End time:	11/29/2015 1:39:21 AM
Start time:	11/28/2015 11:25:10 PM
Time elapsed:	02:14:11
Data transferred:	382,065.56 MB
Cluster node	-
Source details:	J:\
Protection group:	SQL Backup Group (SQL2K5/SQL2K8) Lib Vols
Library:	Hewlett Packard MSL G3 Series library  (x64 based)
Tape Label (Barcode):	SQL Backup Group (SQL2K5/SQL2K8) Lib Vols-LT-1Weeks-Copy0-00000165 (ACA315L5)

So the job will run for about 2 hours then fail. The only way to get it to finish is to retry the job. Annoying but gets the job done. This has started recently. Starting to wonder if my tapes are going bad or something. Here is the error message Im getting (above). I searched the logs here is what I found

---------- MSDPM108.ERRLOG
18A0 1F6C 11/29 06:37:33.361 27 CommonErrorHandler.cs(165)  17BCFF42-9194-4BA0-89B8-5A0F9877A96A WARNING AgentStatus[MTAForWrite] - (CommandID=MTAPerformIO, StatusReason=Error) failed with HRESULT 0x8007048F, error -2147023729.
18A0 1F6C 11/29 06:37:33.428 27 CommonErrorHandler.cs(165)  17BCFF42-9194-4BA0-89B8-5A0F9877A96A WARNING AgentStatus[MTAForWrite] - (CommandID=MTAPerformIO, StatusReason=Error) failed with HRESULT 0x8007048F, error -2147023729.

Any ideas ? This is an HP LTO5 MSL 2024 Library. Latest Drive/Chassis firmware. Latest HP Driver.

** Update, ran ERR.EXE -2147023729, I do see some "Out of memory" returns. I wonder, if another job is running and the machine gets low on memory while doing the tape backup? I know windows has memory pressure protection. Wouldn't I see an event ID for that? Currently I'm seeing event ID 15 'The device, \Device\TapeDrive0, is not ready for access yet.' Source 'hplto'

** Update Again ( you guys are too slow) :)

Found this from HP http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0100617 going to give it a shot!

Hi,

I am attempting to run tape backups from DPM 2010 to a Dell Powervault 124T with an LTO4 drive.  Other backup software seems to write to the tapes fine, but DPM always gives the following error on multiple tapes:

The tape  (000110L4) (barcode - 000110L4) present in the Tape Library Dell (tm) PowerVault (tm) 124T Autoloader is write-protected. (ID 30003 Details: The media is write protected (0x80070013))

I have physically checked the tapes and the write protect switch is not set to protected.  DPM will erase the tapes with no errors.

Does anyone have any hints?

I have installed DPM 2012 on a Windows 2012 R2 server and it has a SAS connected Dell TL2000 tape library.  I have installed the drivers for the drive and library but DPM only shows "Library: IBM TotalStorage 3573 Tape Library" and underneath it it shows Drives and there is an "IBM ULTRIUM 5 HH 3580 TAPE DRIVE".  There are no slots appearing even though there are 23 available.

I have tried to uninstall and reinstall the drivers but this does not work.  I have installed them from the command prompt (install_exclusive.exe) but still the slots are not appearing.  They appear to be working in the device manager and appear as above.  I have tried changing the Medium Changer to "unknown" but this makes it disappear in DPM altogether.

Does anyone have any ideas or experience of this issue and if so I would be most grateful of any advice.

Thanks

Chris

 Hi all,

How can we configure a Virtual Tape Library (VTL) which is a software/appliance that can simulate the tape library with DPM 2012 R2 so that we have long-term backup?

After searching I found that Virtual tape libraries configured with a virtual fibre channel adapter are supported if you’re running Data Protection Manager 2012 R2 UR3 or later with certified hardware and FireStreamer software can be used to emulate this but I am looking for full documentation on this, can you help me please?

Regards,

Hi All,

Hoping someone can help me with this issue.  I have a Quantum Superlaoder 3 with an HP LTO Ultrium 4 drive (16 slots) attached to the DPM 2010 server.  I have installed a multitude of drivers for the tape library and tapes - the get-dpmlibrary command produces this result:

Name                  : Library: Quantum SuperLoader
Number of drives      : 4
Number of slots       : 16
Number of I/E ports   : 0
Status                : Enabled
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 2, Lun 1
Protection groups     :

Name                  : Library: Quantum SuperLoader-4: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 13, Lun 1
Protection groups     :

Name                  : Library: Quantum SuperLoader-5: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 15, Lun 1
Protection groups     :

Name                  : Stand-alone Drive: HP Ultrium 4-SCSI SCSI Sequentia
                        vice: (Offline)
Number of drives      : 1
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Not Available
Autoloader            : Not Available
Library serial number :
Autoloader location   : Port -1, Bus -1, Target -1, Lun -1
Protection groups     :

Name                  : Library: Quantum SuperLoader-2: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 11, Lun 1
Protection groups     :

Name                  : Library: Quantum SuperLoader-6: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 12, Lun 1
Protection groups     :

Name                  : Library: Quantum SuperLoader-7: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              :MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 9, Lun 1
Protection groups     :

Name                  : Library: Quantum SuperLoader-3: (Offline)
Number of drives      : 0
Number of slots       : 0
Number of I/E ports   : 0
Status                : Offline
Computer              : MyServer
Door                  : Locked
Barcode reader        : Available
Autoloader            : Available
Library serial number : CJ8HH40119
Autoloader location   : Port 5, Bus 0, Target 14, Lun 1
Protection groups     :

Whenever I do a scan, or try to erase a tape/mark as free, I receive the following error:

Connection to the DPM Service has been lost.

Review the application event log for information about a possible service shutdown.  Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$MSDPM2010
MSSQL$MSDPM2010
Virtual Disk Service
Volume Shadow Copy

ID: 917

In the event logs, I have some Event ID 943 and 999 errors: